Www.Homedepot.Com/Survey is the $5000 Survey Sweepstakes deal from the official Home Depot Stores. Home Depot Survey is available to permanent legal U.S. residents of one of the fifty (50) United States or the District of Columbia (including residents of the U.S. Virgin Islands and Guam and excluding residents of Puerto Rico).
Surprising Facts About The Home Depot Store:
- It is the world’s largest home improvement retailer.
- The Home Depot has more than 4 Lakh, Orange-blooded associates.
- It has nearly 2,200 stores in North America.
Www.HomeDepot.Com Survey Guide 2023
If you complete the Survey, you can join a Sweepstakes program from the official Home Depot Company.
The approximate retail value (“ARV”) of the Consumer Prize & Professional Category Prize is five thousand dollars ($5,000).
Www.Homedepot.Com/Survey Details:
| Name: | Www.HomeDepot.Com/Survey |
|---|---|
| Receipt Valid For: | Fourteen (14) Days |
| Prize: | Sweepstakes Worth $5000 |
| Countries: | U.S.A, Canada, & Mexico |
| Current Sweepstakes Duration: | May 1, 2023 – July 30, 2023 |
| How To Enter: | By Online Survey or By Email (AMOE) |
| Official URL: | Www.Homedepot.Com/Survey |
| Winners Drawing Date: | August 5, 2023 |
| Survey Duration: | 5-7 Minutes |
The “Home Depot 2023 Q2 U.S. Customer Satisfaction Sweepstakes” (the “Sweepstakes”) begins at 12:00 a.m. Central Time (“CT”) on May 1, 2023 and ends at 11:59 p.m. CT on July 30, 2023 (the “Sweepstakes Period”).
Home Depot Survey – Dates of Sweepstakes
Please keep your Home Depot purchase receipt when ready to start the Survey. Include one space between groups of characters as shown on your receipt.
Also, check the Dgcustomerfirst Survey to win a $100 General gift card.
Home Depot Survey Rules
- Only the United States Of America and Canadian residents can take the Survey.
- All the residents aged 18 or more are allowed to take the Survey.
- Home Depot survey prize can’t be transferred.
- Home Depot serving staff members are not allowed to take the Survey.
How To Participate In Homedepot.Com Survey?
Two methods exist to enter into a $5000 worth Sweepstakes program Home Depot hardware retailers offer.
Method 1: Participating online Survey with a User ID & Password on the receipt.
Method 2: Without taking the Survey via the Alternate Method of Entry (“AMOE”).
I will now explain how to enter the Sweepstakes by participating in an online Survey.
Online Survey Entry
Once you enter the official survey page from the below link, the home page appears like the below Image.
Note that any characters resembling the letter “O” should be entered as the number zero (“0”).
- Visit www.homedepot.com/survey site from here.
- Enter your area PIN. Hence you will be redirected to a page with Survey rules (given above on this page) and the previous winners’ list.
- Now, start the Survey.
- Enter the User ID & Password from the receipt and begin the Survey.
Once the Survey ends, you must fill in your details to enter the sweepstakes program. Thus, you will be informed about the prize details if you are lucky enough to win the home depot $5000 gift card survey.
Mail-In-Entry
On a 3″ x 5″ size card, legibly handprint or type your first name, last name, email address, telephone number (including area code), and category (either Consumer or Professional) and mail your 3″ x 5″ card in a business-size envelope to:
Consumer Category:
ASC/ Home Depot 2023 Q2 U.S. Consumer Customer Satisfaction Sweepstakes
PO Box 430
Macedon, NY 14502-0430
Professional Category address:
ASC/ Home Depot 2023 Q2 U.S. Pro Customer Satisfaction Sweepstakes
PO Box 431
Macedon, NY 14502-0431
About Home Depot Store
Home Depot is one of the leading home improvement retailer stores in the United States. Home Depot mainly supplies construction products, tools, & services. The leading retailer store is available in 32 Mexican states, 10 Provinces of Canada, & 70 states in the United States.
Bernard Marcus, Arthur Blank, Ron Brill, and Pat Farrah are the Co-Founders of Home Depot, established in 1978. The main idea of the home improvement supermarket stores is to be larger than any of their competitor’s facilities.
Also, the main idea of establishing the home depot store is to sell tools and services without losing value. Moreover, the home depot store values are excellent customer service, respect among all people, and giving back to communities and society.
Contact Details
- Customer Support Mail Email: [email protected].
- Customer care Number: 1-800-430-3376
- Home Depot Support Number: 1-800-HOME-DEPOT (466-3337)
Home Depot Department Contact Details: American Sweepstakes & Promotion Company, 300 State Street, Suite #402, Rochester, NY 14614.
Survey Sponsor: The HomeDepot Store Support, Inc., 2455 Paces Ferry Road NW, Atlanta, GA 30339.
INDEPENDENT ADMINISTRATOR: American Sweepstakes & Promotion Company, 300 State
Street, Suite #402, Rochester, NY 14614.
To get the winners list of Www.Homedepot.com/Survey, visit this official link.
Andrew in plumbing at Home Depot in Leavenworth, Kansas (5000 S. 4th St.) was VERY helpful to me. He saw I would purchase a toilet with a dent in the box. He insisted on opening the box and found the toilet was broken. So through his initiative, I didn’t buy a damaged toilet and THEN have to drive another 30 minutes back to Leavenworth to return it.
Store Associate Hank Montalvo from the store in Glastonbury, CT, helped me obtain two missing racks from my oven that were missing when delivered on 05/15/2023. I am very grateful I found a friendly and knowledgeable employee who helped me with customer service and resolved the issue. I’m glad he was the person who assisted me. My name is Ivette Gavalo.
I want to tell you about my recent experience at Home Depot in Staten Island. First, I would like to thank you for all the help I received from an employee named Steven Sing. He went out of his way to help me as I am A handicapped individual. Also, the cashier named Melinda was most helpful enough for me, helping me remove items from my basket. She was most pleasant, and I genuinely enjoy shopping at Home Depot instead of Lowe’s. Thank you very much.
Dear Home Depot, I recently visited your store in Mount Pleasant, SC, at 2213 North Highway 17 on April 22, 2023. Without going into details, I had several questions/problems that needed to be addressed. However, your employee, Jacqueline, was simply outstanding. She was attentive, courteous, and knowledgeable about our concerns. Employees like Jacqueline are why we have stopped shopping at other home improvement stores and only use Home Depot. Thank You so much for caring.
This is about Mister Caleb in the Garden Center. I was seeking an extension cord in its last known location; however no longer there. I saw Mister Caleb unpacking items from a box. he was asked about the location of extension cords. He checked his device and stated the location. Well, he decided to walk me to the location. He did not know I was rushing to the NBA playoff game and appreciated the direct escort. I needed some small bags of soil to finish my planting project; however, there were no small bags of soil in their designated location. So Mister Caleb walked into the Garden Center based on his act of kindness earlier. Mister Caleb was asked about the small bags of soil for which he spotted a pallet of the item on top of the shelf. He resolved the issue and then stated he could place my large, heavy load of purchased items in my car. He was my hero of the day with his acts of kindness. A worthy person to earn a star for the day based on good character, motivation, and an act of kindness. I am the leader of military men and women who can spot a leader in the making. Thank you again, and KUDOS, Mister Caleb!!!
I frequently shop at the Home Depot store on Elmwood Avenue in Buffalo, and I want to say how helpful Anthony W has been to me! Every time I go in, he even remembers my name! Every employee should be as thoughtful, generous, and kind as he is!
Kudos to Derrick at the Madison, Wisconsin, Verona Road Home Depot store. Today, he was very friendly and helpful in choosing and cutting lumber to my specifications. He is excellent at customer service, did his job very competently, and I wish him well in all his future endeavors!
We visited your Home Depot store in Wilkes Barre Pa on April 21, 2023, at 8:30 in the evening and would like to compliment Shondra. We dealt with her at customer pick-up when we returned items, and she also helped get us 18 months interest-free on a large purchase we made the day before and received the offer in the mail that same day. She was pleasant and very helpful. We wanted to get 10 bags of potting soil, which was quite heavy and located outside. Shondra returned to save the day and my elderly husband’s back. She also helped load another woman’s car with 60 bags of potting soil, and my husband also helped her and the other customer load their car. She did more than any of the young men working that night and putting their time in. Shondra is an asset to your company. Thank you thank you Shondra!
Where to start? Since it’s opened, I have been shopping at the Home Depot on 1001 Steamboat Pkwy Ren, Nv. I have found Home Depot to be a blessing on occasion and a curse on others. I have had terrible luck with any department requiring additional help, like windows, doors, blinds, flooring, etc. People no longer know what customer service is, except for a few folks walking the store table to help when needed. I.e., A gentleman named Sandy was by far the most professional person I’ve met at Home Depot in quite some time. He took the time to explain in detail which products would help complete my job. To clarify, I rarely take the time to comment, but the week prior, a grumpy elderly lady checked us out and made a $400.00 mistake, so I went to customer service and explained to the younger gentlemen that I needed to be charged more. He was very polite and shocked by our honesty. I hope Sandy and the few others going above and beyond are being incentivized because Lowes is around the corner.
William Stevens was friendly and extremely helpful at the Downingtown, PA, store. He looked up an item I wanted to buy, and when it came up as having to be ordered, he suggested various options for me to choose from. He then asked us what else we were looking for, gave us the aisle numbers, and walked us there in friendly conversation. When I commented on his level of service, he told me that the whole staff there helps each other out, and he feels like they are a good team. It is consistently a pleasure to shop at this store.
Thank you, William (and store manager Ed Siwarski), for fostering this lovely shopping (and human) environment.
I want to leave a favorable comment for Mr. Bartolome at the 16420 Washington St location. This man is always of a “top shelf” manner, and I personally look for him when I am to check-out. His demeanor is exceptionally appropriate for a great shopping experience. Other employees would do well to emulate his persona. Please recognize him in the proper forum.
Today a man named David Prendergast in the Flowery Branch Home Depot, Store #1856, was so kind & helpful as I purchased a new washing machine. He went beyond the call of duty to help me decide which machine would be best for me. A visit I dreaded, but now I have fond memories of a great outcome! Thank you, David!
I just want to commend Home Depot about a certain employee at the Centennial Store (7008) whose name is Jamee. I first met Jamee during the kid’s workshop back in November. My son Zachary who is 7 and autistic, generally has a hard time with group activities, but Jamee, who did not know us prior, sat with Zachary as he struggled with his project. By the end of the session, they were best friends. My husband is remodeling our home currently, and we are in Home Depot at least 3 times a week. My son immediately seeks out Jamee and is always pleased to find her. She always greets us with “Hi, Zachary and Gabby.” She has never forgotten their names. Jamee is an energetic, consistently pleasant, knowledgeable, and hard worker. She has worked in several departments where we have needed her help, and she is quick to resolve our issues with a smile on her face. It’s always a perfect trip to Home Depot when Jamee is at work. This past kids’ workshop Jamee was stationed at the paint section. Although she is wonderful and works hard where she is placed, it would be a shame if she does not continue with the kid’s workshop as she is so gifted with kids. She is so fun that kids want to stay in line a bit before being seated so they can play her games while they wait. She is a crowd favorite, and I hope to see her at the next workshop. Great Job, Jamee! Thank you for everything!
Steven was very engaging in the cutting wood Dept at Home Depot at 95th St in Overland Park, Kansas. You can tell he loves his job and loves helping people, a rare jewel in this day and age. We will be back and ask for Steven whenever we need the lumber cut.
Last week I had tile installers at my house and needed tile. Went to Home Depot in Waterville, ME. In the tile department, Kim LeBlanc was busy helping another customer, but she did acknowledge me and said she would help me as soon as she finished with her current customer. That was so professional. I went to the tile aisle, browsed, and waited about 5-10 minutes. Kim came over with her customer, finished that transaction, and turned and helped me. So polite. She helped me pick out the tile, check that it was in stock, show me the grout, and check me out. She was so knowledgeable about the amounts I would need and answered my questions. It was such a pleasure, and then I was on my way home with tile and grout in the tote. It made shopping so much easier. My tile is now installed. Kim LeBlanc did a fantastic job, and I was so pleased. Thank you so much, Kim.
I went to the Home Depot on 75th St. near Highway 59 in Naperville, Illinois, yesterday to have new keys made. Alissa was at the key grinder and made the two copies of my key swiftly, removing the burrs and placing their keys in individual holders for me. The time required was less than five minutes. I paid for them and was on my way. The keys worked fine. I was delighted with the whole experience.
I was shopping at the Home Depot in Albert Lea, and an employee named Steph was able to point me to the product that I needed and the brand that I preferred. Thanks for helping us get the jobs done!
I want to compliment Steven in Gardening at the Home Depot on Coursey Blvd, Baton Rouge. He was helpful and knowledgeable about the patio furniture, even giving suggestions to scan & look online for more options on the set. He was cheerful, professional, and well-mannered! Big props to the young man!
We went to Home Depot in Oxford, MS, on 4-2-23 to return some items that didn’t work. We have been working on our bathroom and got the wrong things. Everyone in the store was helpful and polite, and they knew where everything was! We don’t live in Oxford, so we must order items online. When we get ready to redo our kitcHome Depot will get gets our business. In our opinion, Home Depot is the best place to go to!
Walking into Home Depot in Cypress Rosehill, I feel like I’m visiting family. I always get above and beyond customer service in addition to the best value for my money. I like the customer focus attitude in the store and the different dept environments. I specifically want to give a special thanks to Kevin, who helped cut all the wood for me on time. Although the assistance I needed was not in the department he worked at, that didn’t stop him from willingly helping me with a pleasant and patient attitude. I also like to thank Art, who helped me select the right toolbox and work as a team with Kevin to ensure I left the store 100% satisfied. WOW! Home Depot will always remain my family’s favorite home store. Please give Kevin and Art a big pat on the back for adding value, taking ownership, and providing excellent customer satisfaction. Thank you, and God Bless you all. P.S. I’m going to give you a well-deserved Google review.
Rai and Yaltzeli from the grove city, OH, home depot location are incredible! They were so patient and helped me find absolutely everything that I needed. They are truly a gem for this team. I am so happy they came across my path. Trips for stuff like this are usually very stressful, but they made everything a breeze. Their sense of empathy and strong communication made my visit seamless. I wish them all the best.
Appliance Specialist Jennifer Major was extremely helpful, professional, courteous, and understanding in helping me purchase my refrigerator. She is the reason that I will continue to purchase appliances at Home Depot. She epitomizes the meaning of customer service!
Robyn at the Lake Wales, Fl store was a super employee today. Unfortunately, the paint department was slammed as only one young lady was working. The store said there were 8 gallons of the pool deck but none on the shelf. After waiting for help, I stopped Robyn in the aisle, not her department. I explained my situation, and she got the ladder and found my paint in a box. She went the extra mile to help me!
I have been shopping at the La Mirada Home Depot for several years. Ashley is always helpful, with such a positive attitude. Anahí helped me today; she was so patient and helpful. Having associates like Ashley and Anahi is the reason why I prefer to do all my shopping at this specific location. Thank you for always going above and beyond.
Sharon in Customer Service helped me at 150 Pocono Commons Stroudsburg, PA 18360 on 3/27/23 at 01:59 PM, to register my Veterans Discount, purchase, and put the app on my cell phone. I could not have completed the registration and the transaction without Sharon’s help. Sharon has excellent customer service relationship skills and strategies. I rate Sharon 5 stars for above and beyond-efforts with her Sterling service.
I’m so pleased with Cedar Park, Tx—store employee Brandi in the pro dept. I lived on the west coast and was helping my son build a wooden fence. Brandi helped me contact Texas Handyman service, who set the poles. Once I arrived in Tx to teach my son how to make, I received Brandi’s best help and assistance. She is knowledgeable and a great asset to Home Depot.
Right before closing, I stopped in the store at 1330 W. Baseline, Tempe, AZ. I needed 2 gallons of Zep wax to finish my job. The website said there were 7 in stock, but three could not find any. Al was working in another area; I asked him to help me find the products; Al was accommodating and retrieved the product, which was on the top shelf; thank you, Al, for all your help.
I visited my local Home Depot store on Cattleman Rd. in Sarasota, FL, looking for new blinds. Mine were falling apart & I waited way too long. I brought one of the broken sets for measurement purposes. When I got to the section, a woman was working there. I asked her for help & she did just that. I told her the design I wanted & she helped me find them. She then measured the old & measured the new & made sure I was purchasing exactly the right blinds. Then she took me to another part of the store for something else I needed! She was very helpful & knowledgeable. I asked her name so I could leave a compliment for her. She told me & said she was new there. She is awesome. Her name is Sandra Hall!
I want to recognize Tom Swain at Home Depot in Commack, NY. When two employees tried but could not find the plumbing part I was looking for, Tom came to the rescue, checked the inventory, and found it hidden on the top shelf. I shop at Home Depot because of knowledgeable and customer-focused people like Tom. Thanks, Tom! Best, David Schram.
Home Depot’s location on JFK Parkway in Fort Collins has unusually well-trained and willing staff. Invariably, they go out of their way to be sure the needs of customers and clients are met. As a professional builder, this is of great importance. In addition, they seem to stock a particularly appropriate selection of materials – surprising. While this is not the closest Home Depot or building material supplier, they are frequently the best for my company. Thank you, Team.
Hey there, I just was in the Home Depot in Annapolis in Forest Plaza, and I want to thank one of your associates, Arnita. I was in line, and she called out from the self-help counter and said she would help. Then, she assisted me with a price check and helped me with my Veterans’ Discount. All the while, she was friendly and professional, and frankly, her attitude and efficiency made my day – what excellent service!
I spend a lot of time at Lorain, Ohio, Home Depot. Everyone is always so helpful. The early morning paint department lady is so beneficial. Tonya is also accommodating at the checkout. Even with Lowes being close, I always shop at Home Depot Lorain (almost every day).
On 3-13-23, I bought three sacks of Scott’s lawn fertilizer. The first two sacks were very lumpy and could not be adequately spread by my Scotts Edgegaurd spreader. I had to stop and clear the lumps preventing a uniform fertilizer spread.
So I returned the third sack and the empty first two sacks to my Home Depot on 1488 and asked for a credit for the two defective bags. They said I must contact this Home Depot site to get my money back. However, they did allow me to replace the lousy sack with a new one. Note: the new bag worked perfectly.
I charged this purchase on my American Express Card and would like you to credit me back on the same card.
Some thoughts. As I checked for a new bag, I found many bags were lumpy or frozen solid. You have a severe problem with your current stock. Also, I have retained a bucket of the lumps that I had to extract by hand from my spreader should you want more detailed information.
William B. Bradley P.E. Retired
Congratulations on hiring your employee, Jake O., who works in the West Chester, Ohio, Home Depot lumber department! He was professional, helpful, and patient while helping me to work out details for a DYI project. In addition, he made astute suggestions and helped me find the appropriate merchandise. Over the years, my experiences with Home Depot employees have been mixed, from outright rude and unknowledgeable to extremely helpful. Jake O. fits in the latter category. In my opinion, as a small business owner, Jake deserves to be recognized and additionally compensated for the valued employee that he is.
Recently my Grandmother Evelyn entered the Home Depot Store in Arlington, Texas 76017, and received amazing customer service from a Floor Specialist named Shiya Garza. She went above and beyond to ensure my grandmother left with what she needed while being proactive throughout the experience. She did a great job, from searching for the tiles to using a forklift to get down the same sets required.
Yesterday we bought a new garage door opener quickly with the help of these fantastic guys named ALEX AND JOCELYN. They were very friendly to us until we finished the transaction. You are so lucky to have them.
I am a home building/painting contractor who has been buying all my products from Home Depot for many years now, and I am pleased with how the stores are managed and operated! Sales associates are always in good spirits and knowledgeable in the departments they attend to. I never have an issue. I shop mainly at the mantua and Deptford NJ stores. Very happy!
I visited Home Depot at 2808 E. State St., Eagle, ID, 83616, to get more information and pricing on a Cub Cadet ZTS1 lawn mower. “Kailie” at the Service Desk answered my questions regarding the mower I was interested in. She was very friendly and professional.
She was very knowledgeable about the mower and accessories. She helped me place the order for the ZTS1 mower and bagger system. All in all, it was an excellent experience at my favorite store. Now, Kailie will be my favorite person at the Service Desk.
Hello, to whom it may concern, I have been shopping at the Home Depot for many years, and I would like to take the time to acknowledge and point out to management an employee I consider your best, Mr. James Gutzman. He has been enormously helpful and has gone above and beyond to take care of me in helping me find exactly what I need, including material, ordering, shipping, and the not-so-occasional HD mistakes. If not for Mr. Gutzman, you would have lost me as a customer years ago. I don’t know what you pay him, but if he were my employee,he would get a big raise!
I just left store 149 in Alpharetta, where I purchased $130 worth of concrete landscape edging. My wife and I planned to load up a flatbed cart with 60 stones, drag them through the garden area, pay for them, and then load them into the bed of my pickup truck. To my surprise, the lawn & garden department manager decided to help us by bringing a pallet of the edging to the loading zone of the parking lot, where we loaded them into the truck. Now that is service! It is the type of service that keeps me driving past Lowes to come to Home Depot several times a week.
Please pass my appreciation to the store & department managers and all the employees for excellent customer service.
Don Hoffman
Milton, Ga.
I was at store 0404 yesterday in Mesa, Arizona, on Crismon Rd. Feb 06, 2023. Brodie helped me up front at the Customer service desk. Brodie was accommodating as I had no idea how to replace the carport and horse shed roofs. However, I did have the measurement, and he calculated everything for me. He was very patient and reviewed everything to help me understand how it would work per the items needed for the jobs. Hopefully, I will see him again today, as the water heater crashed last night, and I need to buy another one.
Thank you, Brodie, for all your help.
Today I visited the Home Depot store in Woodbury, MN. The purpose of my visit was to buy water softener salt. As a widow, the bags are heavy, so I need assistance. Tom H. was beneficial and loaded the bags into the back of my car. His attitude was cheerful, making me feel like a valued customer.
HIBO at the Home Depot In Anchorage, Alaska 400 rodeo place went above and beyond when I locked the keys in my truck with my 2-year-old. She was calm and knowledgeable about where the proper tools were to help me get into my truck very quickly. Amazing People like her are what this country is built on and give me hope for this country. HIBO is a God-sent and brightened my day.
I received exceptional service from Bill (plumbing dept) today at the Oxnard, CA, Home Depot. He went above & beyond to help locate my purchase which was not in the location; it was supposed to be according to the look-up system the employees use. Service was s good. I will be back at this store. Thanks again, Bill!!!
On asking at the checkout for assistance in loading bags of bark and rock, I was helped by Nick DeBias at the Cattleman Branch in Sarasota, FL, today. He was very polite and took the time to load these heavy bags into my car carefully. Furthermore, he wished to be a pleasant day – excellent customer service. Thank you.
I shopped for garden equipment, supplies, and plants at the Home Depot Honolulu – Alakawa Store on 01-08-2023. The garden representative, Barbara, was the most friendly, knowledgeable, and best salesperson I met! She knew things about fertilizers, bug killers, and the names of plants and made some excellent recommendations! Barbara made my experience with the Home Depot garden a memorable one. People like Barbara make me want to return to Home Depot. I wish all your employees had the same work ethic and commitment to your company. She truly wanted to ensure I was satisfied with my purchases, and I felt she wanted my success in my gardening challenges.
I want to inform you your employee Skip at the Saratoga Springs store was extremely helpful today; they answered all y questions and helped me find all the materials I needed for my home project. As a result, I will, from now on, get my material from Home Depot and not Lowes.
I went to my local store in Knoxville, TN. Patrick in the paint department went above and beyond helping me. I cannot remember the last time I was greeted like that by a store employee and assisted. It would be best if you had more workers like him.
Two employees at the Paducah, KY store benefitted my recent purchase. Carolyn spent a lot of time helping me find the two rugs I needed and went above and beyond what I expected. Also, Landon helped me load the rugs, which was not easy as they were both 8 x 10 rugs. However, he was careful with my vehicle and very friendly. You should be proud of these two exemplary employees.
Home depot; I am so sorry I have not told you about the excellent service I received at your store, 32020 Temecula Parkway. The auth code is 05279D/812212. I am not interested in a contest. However, I want you to know that Julian helped us load quikrete one day, then the next day, he helped with large flower pots and mulch. He always was friendly, had a happy smile, and was a good man! All employees at this store are always pleasant and great helpers for some very odd questions from me. Thank you, JULIAN !!
I want to comment on the outstanding customer service I received at the Home Depot store at 16803 North Tatum Blvd. Phoenix, AZ. the Associates are Liz and Armondo! They, both in their departments, took the time I needed to have my questions answered. We could find what I needed without a problem, and they even helped me at check out when the cashier accidentally made a mistake. Employees like Liz and Armondo are why I shop at home depot many times a year.
Thank You!
Michael went over and above in plumbing at the Prescott, Az store, helping pick out plumbing fixtures. He was helpful, patient, and kind.
I purchased a washing machine @ 12:16 pm on July 4th. When I get home I realize that it is for the wrong model. I ordered in-store WTW5005KW and on the bill, it is for WTW5000DW. This store @ 3155 Highway #7 only has the floor model. I don’t want that one. NO ONE IS ANSWERING THE PHONE. When the call is ‘ forwarded ‘ to another associate it just rings and rings [ let it ring 50 times ]. I tried repeatedly – no answer. The store is not that busy – AT ALL. I now have to return to the store. I should not have to. I will try once more. If no luck I will return to cancel the order and have my credit card credited.
Pull up your socks Homedepot.
I visit Home Depot at 751 E. Spring St. Long Beach Ca.several times everyone is helpful but is this Cashier Martha at the garden Dept. that I think is an asset for that store.
Wish me luck and if I win I will use the prize money to make other improvements to my apartment.
Thank you for this opportunity.
I was at the Home Depot store in Manchester NH.the another day. There was a employee from the paint department by the name of BROOKE. BROOKE had the knowledge and outstanding customer service that was unbelievable. Thanks to BROOKE I had all the items I needed for my project. Two thumbs up and a 110% for BROOKE experience in good customer service.
Johnathon in the paint department in the Windsor Ontario store was accommodating in fixing my paint color, which was not quite right. Thank you.
Griselda made me feel at ease with my return. ⭐⭐⭐⭐⭐
Jessica, a cashier at your store 1651 Airport-Pulling Rd., Naples FL 34112, is an excellent example of customer service. Her friendly smile and “service above self attitude” is a prime example for our younger generation to follow. As a customer, this employee generates loyalty to your store. Thanks for employing Jessica and others that show this added value to your stores.
12/5/2019, my wife and I purchased a new LG 30-cu ft. French door refrigerator. We discussed the pro & cons of each product before we made our final decision. We also purchased an extended warranty that was reasonably priced. Delivery was scheduled before the holidays, and our new refrigerator was delivered as promised, date, and time. Out of all my purchases from Home Depot and Lowes over the past years, the customer service and delivery service from Home Depot (Store 4653 North Richmond) was a 5-star experience.
DS – Mechanicsville, VA.
Melinda at The Home Depot in Beaumont CA was very courteous, knowledgeable, and helpful in assisting me in my flooring needs today, Jan 4, 2020.
I made a range purchase at out Phoenix, OR store, and was delighted with the Assistant Jeff Whitman. I asked many questions, all of which he pleasantly answered. There was no pressure to close a sale at all. I left that department to purchase something else and returned to the appliance section, and he again answered my additional questions. I handled my paperwork, and I left the building very, very happy with my service. This store has very many helpful, professional, pleasant employees. That’s why I return with my business compared to other stores.
I have received excellent customer service at the Dawsonville Ga store. I especially want to mention Dawn, who checked out my purchases today, amiable, professional, and helpful. Always a pleasure shopping there.
Your associate, Anita W at store #0776 00004 42685 today, was such a great help to us. We were getting the PEX pipe along with fitting etc. – she explained how the system works, located a cutter for us, and the little tool just in case you need to take the joint back off. She was so patient, giving us a moment to decide on things and count what we were going to get. She was having a hectic day, stepping away to help others with questions, and came right back to keep us on track with what we needed. It was an excellent shopping & learning experience.
I purchased forty dollars worth of flower for St Lukes in Augusta Ga this morning at 8:59 AM. I tried to buy a crepe myrtle in the area marked 75% off, but when she rang it up, it said $12.99. I said no, it should be $5.00, do the math. She refused to see the sign or give me the proper discount. I have a photo of the original poster. Why do you employ people who do not want to do their job and do not even like customers? Merry Christmas. PS I went across the street and purchased the item at Lowes.
I just left your Home Depot Store, 7690 Washington Lane, Wyncote, Pa 19095. I went in to by some exterior wood screws. The aisle was blocked but no workers in sight in either aisle to the left of right of the isle I needed access to. Finally, I approached a cashier and inquired as to why the situation. She sent me to the department manager, who told me the protocol required such procedures. I explained that no one was in sight for several minutes. When I asked how long, with no workers in any of the aisles, he told me as long as it takes. I then went to the service desk and asked to see the store manager. A chunky white clerk behind the counter (I am black) told me that the store manager was not available, but that she was the assistant manager and asked how she could help. I explained the situation, and she repeated the previous mantra about protocol. The lax attitude of workers in your Wyncote store is legendary. And if information regarding a product is needed, best to forget about asking a worker there. I generally travel the 6 or 8 miles up to your Willow Grove store when I need to purchase items. I recently stopped at you Downingtown, PA store to inquire about buying a dozen sheets of plywood I needed for a porch job.
An elderly white salesperson explained the different types, and given my project limitations, recommended the standard CDX board. I would not get that kind of information at your Wyncote store, or even be able to find a worker who could explain the differences to me. Please hire fast and efficient workers, not the lazy kind, so prevalent at your Wyncote store. Too, your store managers and store assistant managers should be required to wear a pin visible with their name and position on their person. The “assistant manager” I spoke to today could have been any worker in the Home Depot Store. I don’t understand why shelves can’t be restocked when your overnight crew is working the building instead of during the busy hours of the day. I spend between $5000-$10,000 per year in your various stores, and these restocking closures happen far too often, seems to me. Workers can be fast, efficient, and safe if they have any intelligence at all and want to do a good job.
I was at the Home Depot located at 350 N. Alafaya Trail Orlando, FL. 32828. I had an excellent customer service experience there. I just wanted to give the cashier named Crystal praise for being so courteous and knowledgeable about some of my questions that needed to be answered.
I cannot complete the survey. I have confirmed my ID # and Password and it will not accept. I want to thank Hans for such excellent service at the Coldwater, MI Home Depot. He was finished helping a gentlemen when I let him know my husband and I needed help with kitchen and bathroom faucets. He came right over and was very accommodating, helpful and gave us excellent customer service. Home Depot is fortunate to have such an outstanding employee.
W846802407
You sent me a link to fill out a survey and the link didn’t work. But I needed to let you know how good one of your greeters is and how helpful. I ordered a tool bag on line somehow the store changed from near my home to the other side of town. (again) I wasn’t angry but said something to the woman near the door (Roxane?) We laughed about it and she got me into a “lock box” by using the computer…..I was only there a few minutes but she was delightful and very very helpful.
A short note to say that Bridget in the Electrical department on 12/4/19 at around 8pm was great . Asked to help me right away before I asked ,took me to where it was ,helped me find one of the specials up front and got me out in 10 minutes. I have complained to myself about HD customer service in the past but not tonight ! Thanks Bridget .
On a very busy Saturday afternoon i had the privilege of meeting Kathy W., in the flooring department, at the Danbury, Ct store. She was extremely helpful and took her time to meet my needs. Even though the store was busy she never made me feel rushed. Thanks Kathy for getting the job done with mo stress! The whole experience was very enjoyable.i would also like to mention Rick Fisher who was also extremely helpful when Kathy wasn’t available. Thank you both for all the help you provided.
Hi just shopped at Nimitz homedepot in Oahu and had asked 5 associates for help and they either had bad attitude or jus told da aisle number and sit of rude ones too but their was one associate that is not da retailer but a merchandiser that went the extra mile to help me and her name was Faye!!! If wasn’t her I’ll problem
would’ve put the items back and walk out!!!Again thank u Faye mechadiser shame to the retailers that work there and they should be the ones to represent their store with excellent customer service.
They where great and a big help.
Debra at the Apex,N.C. customer service Home Depot took great care of me— from the beginning to end. She had such a happy smile and caring greeting . I told her about my concern ,she listened and solved the problem . This was on the Sunday afternoon when the lines were long . Thank you for having someone so helpful at the service desk. Please , let her know how much I appreciate her efforts. Hopefully, for me and your store she will be with you for many more years. Also a girl by the name Charlotte greeted me with a happy attitude.
Hi Im Jeanne Just purchased a house with my grand kids i’m rasing them alone both of there parents died ,so I wanted to make a better live for them , trying to fix the house nice for them when they get older
Excelente servicio. En el área de pintura.
I called the Home Depot at 12300 I 10 Service Road, NOLA. I got to talk with Mark, and he put me on hold while he checked to see if the items I wanted were in stock. It only took about 5 minutes. He was professional and polite, and when he came back on the phone, he verified that the items were in stock. As I went looking for the details, every associate I came across was polite and helpful, and it was an enjoyable experience using this particular Home Deport Store. All the employees deserve a well done on an excellent job.
At Spotsylvania Virginia Home Depot,
We were in the Spotsylvania Store today shopping for folding tables and chairs. A fine gentleman named Chuck helped us. He was very polite, helpful, and respectful.
Respectfully,
Scott Neal.
I had great support from Ester and Trudy at the Mt. Pleasant, Texas Home Depot store #8540.
I went to the west side Wichita Home Depot and Susan helped me in the Garden Department. She went out of her way to make my shopping experience easier. She even cleaned the pots off that I bought! Who does that?! Thanks, Susan!
Cashier Leilani was very helpful at the Hilo store. She noticed my bag of potting soil had a little rip and taped it up very well so it didn’t leak all over my car. So nice to be helped by such a friendly and thoughtful person.
Today I had to make several purchases in a part of the store I am unfamiliar with, plumbing.
I searched for someone who worked in this department and found Jimmy. He was very helpful and was able to answer all my questions and direct me to the items I needed so that my husband would not have to return to the store to bring back all the wrong items I would have found on my own.
I recently visited Home Depot at Park Blvd. and Seminole Blvd and had another great experience. I dealt with David Keleher and Brian Kelly and got great advice and fabulously accurate saw cuts done. These guys are so helpful and friendly, not to mentions skilled at their jobs. I have always had such friendly knowledgeable service from the staff at this particular Home Depot. Tracy in the Paint Department is the best advisor I have ever dealt with at any Home Depot. He is so knowledgeable and has a unique blend of personal warmth and professionalism. I can’t say enough good things about Tracy. It is always a delight to deal with Home Depot at Park and Seminole.
In the Delray Beach location on Waterford pl. Cashier Flora was wonderful. She was very personable and helpful. Thank you for a great shopping experience.
Excelente servicio gracias Home Depot
This is regarding Regina Jones at the Home Depot in Columbia, MD. She helped me with the purchase of new slider patio doors. Regina did an amazing job explaining all the details and nuances of my purchase. She was very professional, personable, and efficient. She provided me with outstanding customer service and I couldn’t be more pleased. I hope you recognize her fine work in a formal way. A day off and money are always nice!
Lady at the customer service department at the Cedar City store was very helpful, she gave an exceptional service!!!
Home Depot has been very close to my heart over the years. However, there is one thing, which is changing and you are going to be sorry for it. That is the self-service counters. I know it is mostly for labor cost savings but don’t be fooled by the $ saved. My Randal’s store took out the self-serve lanes because it was costing them almost a million dollars a year in theft! That is a lot of salaries! Upon checking out of Home Depot yesterday with 6$ worth of merchandise, I looked around and saw 1 girl among all of the self-service counters. I flagged her down to ring up my purchase only to be told that I have to use a “self-service” counter. If I hadn’t been honest I could rob you blind! I don’t care if there are cameras around. My purchase and four router bits and bingo you are really in the red! Get cashiers in there, pay them, and you won’t be sorry.
I absolutely do not understand why you have stocked rolling tool chests right in front of the Pro desk at the Brodie location. You can not get through with Sheetrock, you can not turn the corner with lumber, no one knows where the line begins and ends. It is just asinine! And then the poor cashiers have to hear everyone complain to them when there’s nothing they can do about it. I get impulse buying and marketing but this is nonfunctional!!
Excelente servicio. Encontré rápiso lo que buscaba.
Excelente servicio y la cajera muy servicial. Los felicito pir su equipo
Service was very quick and most importantly helpful. My purchase was completely processed in no time at all.
It’s normal to take a long time to find someone to help not so. I love this experience
It was the same good experience I had in the North Indio Home. Depot store as well I love shopping at Home Depot
Excelente servicio. Muy rápido. Compre pintura y la persona que me atendió tenía amplio conocimiento en la pintura behr. El cual no orientó sobre cual debemos utilizar para techo. Complacida.
Just purchased new fridge home depot Moncton Nb, my sales person was Claude Goguen this person was very helpful and very knowledgeable.
I wanted and needed to bring to your attention of your employees at the Westampton NJ location and one stands out even more for me, Marion Moore.
She is always friendly, can do attitude, never not my job personality. Never short of outstanding where I travel past your competitors locations knowing I will be not only welcomed but handled with knowledgeable personnel found elsewhere the staff acts being there as a job not a career and it shows how the customer is treated.
In reference to Marion, regardless of my needs she makes sure whatever the project she helps with making sure I have everything, gives me ideas, and finally addressing the logistics which is primarily why Home Depot is in business. For example during my last visit looking at a refrigerator to Marion recommending the four appliance set showing how not only updating whole kitchen but over all the savings even though i’d be spending additional funds, so yes thank you for having me spend more money sounds kinda funny but she also educated me on the manufacturers and models best and why.
Kudos to employing the personnel and namely Marion
I’ve been shopping at the store in Okotoks, AB. I just want to compliment the staff for their very pleasant and helpful service. Don, in the paint dept, has been especially helpful as has everyone else, from the cashiers to other staff on the floor.
I love buy for home depot .
I am a single senior trying to learn how to build a small outdoor shelter for community cats. I have no previous knowledge of materials needed. I was very fortunate to see David Powell in the parking lot. He was kind enough to help me with a problem I WAS HAVING WITH MY CAR. then he accompanied me into the store, showed me exactly what I need.
Please give David Powell a BIG KUDO FOR THE SERVICE HE GAVE ME LAST NIGHT. HE HELPED ME WITH A PROBLEM I WAS HAVING WITH MY CAR. THEN HE ACCOMPANIED ME INTO THE STORE & HELPED ME FIND THE EXACT MATERIALS I NEED TO BUILD AN OUTSIDE SHELTER FOR COMMUNITY CATS. I HAVE NO PREVIOUS KNOWLEDGE OF BUILDING ANYTHING! WITH THE HELP & ADVISE David GAVE ME I FEEL CONFIDENT. I FIND THIS EXPERIENCE ESPECIALLY NICE BECAUSE I AM A SENIOR & YOUNG FELLOWS DON’T USUALLY TREAT ME WITH THIS MUCH RESPECT & KINDNESS. BY THE TIME I LEFT, I FELT AS IF I HAD MADE A NEW FRIEND.
I have two of your employees that were extra helpful when I shopped there in the Coventry RI store. Diane the cashier in the outdoor cage . and a gentleman named Mike who went out of his way to help me load my car. with people like these, they bring back customers because of there attitude and helpfulness.